Technical Support

Residential Customers

  • Please call (520) 796-3333 to create a trouble ticket.
  • For DSL and Internet service please call (520) 796-3334 for our 24/7 support.
  • You can also notify GRTI online using the GRTI Residential Request Form

Business Customers

  • Call (520) 796-8800 24/7.
  • You may also use the GRTI Business Request Form to open a ticket. A Business Representative will contact you shortly.

24/7 Chat Support

  • If you are experiencing a problem with your internet click here to chat with a representative: Chat Support

Laptop Repair

  • We offer repair services for laptops purchased from GRTI. There is a $25 diagnostic fee associated with all repair requests.